Legal notice

The website myoralya.store is operated under the trading name ORALYA.

This Legal Notice provides general information concerning the ownership, operation, content, and use of the Store. Nothing in this notice limits mandatory consumer rights.

Website Platform

The Store operates through the Shopify e-commerce platform.

Hosting, checkout, payment, analytics, security, and other technical services may be provided by Shopify and selected third-party providers.

Intellectual Property

Unless otherwise stated, original content displayed on the Store—including the ORALYA name, branding, logos, text, graphics, photographs, videos, product presentations, and design—is owned by or licensed to ORALYA.

Content may not be copied, reproduced, distributed, modified, sold, or used commercially without authorisation, except where permitted by law.

Third-party names, trademarks, images, and materials remain the property of their respective owners.

Permitted Use

You may use the Store for lawful, personal, and non-commercial purposes.

You may not:

• Use the Store for unlawful or fraudulent activities
• Attempt unauthorised access
• Introduce viruses or harmful technology
• Interfere with security or functionality
• Commercially exploit protected content
• Submit false information
• Misrepresent your identity

Accuracy of Information

We make reasonable efforts to keep Store information accurate and current.

However, errors or omissions may occur. We may:

• Correct inaccuracies
• Update product information
• Change prices or promotions
• Update availability
• Modify or remove content

Changes will not improperly affect accepted orders or mandatory consumer rights.

Product Representation

We make reasonable efforts to represent product colours, dimensions, materials, features, and packaging accurately.

Colours may vary according to screens, settings, and lighting. Packaging or minor visual details may change without affecting essential characteristics or safety.

Customers should review the complete description, selected option, instructions, and warnings before ordering.

Oral-Care Product Information

ORALYA products must be used according to their instructions and warnings.

Customers should:

• Inspect the product before use
• Clean it according to the instructions
• Confirm compatibility with their oral appliance
• Stop using damaged or defective products
• Keep relevant electrical components dry unless expressly designed otherwise
• Keep small parts and cables away from children

Unless expressly confirmed by verified product documentation, Store information must not be interpreted as claiming that the product sterilises oral appliances or diagnoses, treats, prevents, or cures medical or dental conditions.

Store information does not replace advice from a dentist, orthodontist, doctor, or qualified professional.

External Links

The Store may contain links to third-party websites or services.

ORALYA does not control and is not responsible for their availability, content, security, privacy practices, products, or services.

Store Availability

We make reasonable efforts to keep the Store secure and available but cannot guarantee uninterrupted or error-free access.

The Store may be temporarily unavailable for maintenance, updates, technical problems, or circumstances outside our control.

Liability

To the maximum extent permitted by law, ORALYA is not responsible for indirect or unforeseeable losses resulting from use of the Store.

Nothing excludes or limits liability where doing so would be unlawful, including liability relating to defective products, fraud, intentional misconduct, personal injury caused by negligence, or mandatory consumer protections.

Privacy

Personal information is handled as described in our Privacy Policy.

Cookies and similar technologies may be used according to that policy and the choices available through the Store’s cookie settings.

Complaints and Disputes

To submit a complaint, contact us through the Contact Us section available on myoralya.store and provide:

• Your full name
• Order number
• A clear description of the issue
• Relevant photographs where appropriate

We will make reasonable efforts to resolve the complaint directly.

Consumers may also have the right to contact a competent consumer-protection authority, court, or authorised alternative dispute-resolution body.

Contact Information

For questions about this Legal Notice or the operation of the Store, contact us through the Contact Us section available on myoralya.store.

Last updated: September 2026